Thursday was a big day for Fortnite: Battle Royale and Samsung fans. The Korean tech giant revealed its new flagship phone, the Galaxy Note 9, and announced its partnership with Epic Games to bring the battle royale game to Samsung devices first. However, some users received errors when trying to play Fortnite: Battle Royale, but Epic has a workaround for it.

After revealing it is working with Epic at the Galaxy Unpacked event Thursday, Samsung added the Fortnite: Battle Royale Android beta to its Galaxy App store. However, some people were met with an error message saying they needed to “Get on the Waiting List.” An Epic representative went on the Fortnite: Battle Royale subreddit to suggest a workaround for the problem although the advice they offered is similar to what an internet provider tech support representative would say.

When a user receives the “waiting list” error, the Epic representative wrote, “Exit the game, relaunch, and attempt to relog into your account.” They also added, “This workaround may not immediately work, give it a little time and keep trying. The entitlement will be granted to your account after a short amount of time, this may take a few tries.”

Aside from the surprise announcement of the Fortnite: Battle Royale Android beta, Samsung also confirmed the exclusive Galaxy skin, which data miners found earlier in the week. This skin will be available to those who purchase the Galaxy Note 9 and the Galaxy Tab 4.

Owners of the Samsung’s Galaxy S7, S7 Edge, S8, S8+, S9, S9+, Note 8, Note 9, Tab S3, and Tab S4 can head to the Galaxy App store now to download the game and hopefully log in without any problem, or simply try and try again. Other Android device owners can visit the Epic website to sign up for a beta invite.

Some non-Samsung device owners claim they’re playing Fortnite: Battle Royale right now on their Android device. This could be due to a leaked APK of the game making its way online on Tuesday.

Related video: Squad Up is a talk show that takes place entirely inside the game of Fortnite. Each episode, our hosts join teams with random, anonymous people. As they play with their new squadmates, they dig into their lives and try to figure out the person behind the gamertag.
Photos via Epic Games